Santa Experience Terms and Conditions

Ho ho ho! Thanks for booking the Santa Experience at the GAA Museum. We can’t wait to welcome you to Croke Park. Please take the time to read the information below in advance of your visit.

Access

  • The Santa Experience will begin at the GAA Museum. The museum is located under the Cusack Stand at Croke Park and entry is via St Joseph’s Avenue. Turn at the Daybreak shop on the Clonliffe Road.
  • Free parking is available using this entrance
  • Please arrive 15 minutes before your start time, as we cannot accommodate late arrivals.
  • Please check in at the Santa desk upon arrival. This will be clearly signposted.

Your visit with Santa

  • The Santa Experience lasts approximately 50 minutes and takes place both indoors and outdoors.
  • Please note that the Santa experience is a group tour, and you will be joined by other people during your visit. Every ticket / family booking will have a chance to meet Santa individually.
  • Before meeting Santa, you will visit the Elf Dressing Rooms and North Pole Skills Zone with your tour guide.
  • Each child will receive a small GAA-themed gift. This year we are refraining from using wrapping paper.
  • The experience is wheelchair accessible.
  • For buggies, please note that there are a small number of steps during the experience. Please ensure children are correctly strapped in. Alternatively buggies may be folded, stored safely in the museum and collected after your visit.
  • Santa Experience tickets also include access to the fabulous GAA Museum, so don’t forget to visit!
  • The GAA Museum highlights include the interactive games area and the Hall of Fame.
  • Don’t forget to grab a Junior Explorer passport and follow the clues around the museum before finishing in Cú Chulainn’s Den where you can write your Santa letter and post it in the museum’s postbox.
  • The gift shop and café will be open for visitors

Photos

  • Your group will have a chance to have their photo taken with Santa.
  • Photos will be available to view and purchase following your visit with Santa.
  • The photo is not included in the ticket price. Photos cost €12.50 for one or three for €30 - they also come with a souvenir booklet. You are also welcome to take your own pictures with Santa.

Safety first

  • Please dress warmly and wear comfortable walking shoes. Part of your experience will take place outdoors.
  • Ensure children in buggies are safely strapped in
  • Walking on the pitch at Croke Park is not permitted under any circumstances.
  • Remain with museum staff and follow their advice throughout your visit.

Sensory visits

  • If a member of your group requires a calmer and quieter environment, please email [email protected] for information on our sensory visits.

Cancellation policy

  • Should you wish to cancel a booking, please give at least 24 hours’ notice. Requests received after this time will not receive a refund. Email [email protected] as soon as possible if a refund is required.
  • Unfortunately we cannot process part refunds.
  • Should you wish to change a booking date or time, we will endeavour to accommodate you subject to availability. It may not always be possible. Please email [email protected] as soon as possible if a change is required.
  • Should you wish to add more people to your booking, please email [email protected]. We will try to accommodate you subject to availability. This may not be possible for health and safety reasons.

We can't wait to welcome you to Croke Park and we hope you enjoy your visit.

Best wishes,

The GAA Museum Team.