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Data Protection Notice

Croke Park takes your privacy very seriously and is committed to protecting your Personal Data. The following information is being provided to you as outlined in the General Data Protection Regulation. It is intended to inform you of how the Personal Data provided by you will be used, by whom and for what purposes.  

How to Contact us in relation to your Personal Data:
If you require any information regarding Data Protection and how your data is processed by Croke Park, please contact our Data Protection Officer 
Tel: 01 8658600 or 
Email: [email protected]
Post: Data Protection Officer, GAA, Croke Park, Jones Road, Dublin 3
 
Who is the data controller?
Croke Park is the data controller for the Personal Data provided on this website.
 
Who is the Data Protection Officer for Croke Park?
Details of our Data Protection Officer are available on the GAA’s website gaa.ie/dataprotection. You can contact our Data Protection Officer by emailing [email protected] or by calling 01 8658600, if you have any questions or wish to make any request in relation to your Personal Data.

What is the purpose for processing my Personal Data?
The purpose for processing your Personal Data is to enable us to administer and provide products or services you request or have expressed an interest in and to communicate with you in relation to such product or service. The purpose is also to keep you informed by way of a newsletter in your chosen area.  We will only use your Personal Data for this second purpose if you have provided your explicit consent when ticking the boxes attached to the applicable form.

If you purchase a product from our online shop, the purpose for the collection of your personal data is to enable you to purchase the product, to enable Croke Park to receive payment of same, and to ensure the product will be delivered to you.
 
What is the legal basis for processing my Personal Data?
The legal basis for processing your Personal Data in relation to the first purpose outlined above is for the legitimate interest of providing you with a product or service which you have requested. The legal basis for processing your Personal Data in relation to the second purpose outlined above is your explicit consent.

If you purchase a product from our online shop, the legal basis is the performance of a contract of sale between you and Croke Park.
 
Will anyone else receive a copy of my Personal Data?
In order to process your bookings, queries, newsletters and storage of your Personal Data, we utilise other organisations to carry out some of the data processing activities on our behalf. These may include, for example, database facilities, payment processing organisations and mailing houses. If you require further information on any third parties utilised to process your Personal Data, please contact our Data Protection Officer at Tel: 01 8658600, Email: [email protected] or Post: Data Protection Officer, GAA, Croke Park, Jones Road, Dublin 3.

If you browse our online shop, you will note that we utilise Shopify to provide the online shopping experience to our customers. Shopify act as a ‘Data Processor’ in this circumstance. We have a Data Processing Agreement in place with Shopify to ensure your Personal Data is stored safely and securely.
 
How long will your Personal Data be stored for?
Your Personal Data will be held for the duration of your relationship with us in relation to the provision of products or services. However, we may retain your Personal Data after the relationship ceases if it is strictly necessary to do so in the circumstances. If you provide your consent for us to use your Personal Data to provide you with information by sending you newsletters, your consent will be refreshed for this purpose every 2 years.

How can I obtain a copy of the Personal Data held by Croke Park?
You have the right to request a copy of your Personal Data and can do so by contacting us.  This information will be provided to you within one month.
 
What are my privacy rights relating to my Personal Data?
You have the following rights in relation to your Personal Data as outlined in the General Data Protection Regulation.
 
1. The Right to be Informed
You have the right to receive information relating to the processing of your Personal Data and this should be provided to you at the point your Personal Data is collected.

2. The Right to Access
You have the right to receive a) Confirmation of whether or not Personal Data concerning you is being processed; b) Where Personal Data concerning you is being processed, a copy of your personal information; c) Where Personal Data concerning you is being processed, other additional information as follows: the purpose(s) of the processing; the categories of Personal Data; any recipient(s) of the Personal Data to whom the Personal Data has or will be disclosed; the retention period or, if that is not possible, the criteria used to determine the retention period; the existence of your rights.

3. The Right to Rectification
If your Personal Data is inaccurate, you have the right to have the data rectified, by the controller, without undue delay. If your Personal Data is incomplete, you have the right to have data completed, including by means of providing supplementary information.

4. The Right to Erasure
This is also known as the ‘right to be forgotten’. You have the right to have your data erased, without undue delay, by the data controller under certain circumstances.

5. The Right to Data Portability
In some circumstances, you may be entitled to obtain your Personal Data from a data controller in a format that makes it easier to reuse your information in another context, and to transmit this data to another data controller of your choosing without hindrance. This is referred to as the right to data portability.

6. The Right to Object to Processing
You have the right to object to certain types of processing of your Personal Data. You have a stronger right to object to processing of your Personal Data where the processing relates to direct marketing.

7. The Right of Restriction
You have a limited right of restriction of processing of your Personal Data by a data controller. Where processing of your data is restricted, it can be stored by the data controller, but most other processing actions, such as deletion, will require your permission.

8. Rights in relation to Automated Decision Making
You have the right to not to be subject to a decision based solely on automated processing. Processing is “automated” where it is carried out without human intervention and where it produces legal effects or significantly affects you.
 
If you wish to exercise any of the above rights, you can contact our Data Protection Officer on 01 8658600 or [email protected].
 
Where can I get further information?
Further information regarding your rights can be obtained through the Data Protection Commission’s website at www.dataprotection.ie
 
How do I make a complaint or report a breach?
Should you wish to make a complaint or report a breach in relation to your Personal Data, you can do so by filling out the appropriate webform on the Data Protection Commission’s website at www.dataprotection.ie.

AI Stadium Assistant

Your data may be processed via AI chatbots, including via The Croke Park Stadium Assistant chatbot. This is a generative-AI-based chatbot using natural language processing and is built on secure, proprietary Microsoft Azure OpenAI technology. It's purpose is to improve your stadium experience by acting as an interactive information service. With respect to your personal data, use of this chatbot has very limited impact. During events, when you interact with it, it may indirectly identify your location in the stadium, and because it interfaces with your phone, it will temporarily process your IP address. You will always have the choice to interact with the chatbot.

Additionally, we may run competitions from time to time via the chatbot and if you opt to take part, we will process your full name, phone number and email address. This is solely for the purpose of administering the competition as outlined in the General Competitions Terms & Competitions. Processing your data in the context of administering the competition means managing entries, contacting participants if they may win and fulfilling prizes. Our lawful basis for collecting your data in this context is legitimate interests, namely our need to run the competition, fairly, effectively and transparently. Your contact information will not be used for any other purpose, and it will not be shared with any other parties. Once the competition has been completed, your data will be deleted.     
 
General Competition Terms & Conditions

1. Promoter
   The competition is promoted by Croke Park Stadium.

2. Operator
   The competition is operated by Fexco Limited.

3. Eligibility
   The competition is open to residents of Ireland aged 18 years or over. Employees of the Promoter, Operator, and their immediate families are not eligible to enter.

4. How to Enter
   Entry is free and no purchase is necessary. To enter, participants must correctly answer the competition question via the Croke Park AI Stadium Assistant and submit their name and a valid email address.
   One entry per person/email address only.

5. Competition Period
   Entries are accepted during the relevant matchday while the competition is live via the Stadium Assistant.

6. Prize
   One winner will receive a prize such as a GAA+ Season Pass or of equivalent value. The prize is non-transferable, non-exchangeable, and no cash alternative will be offered.

7. Winner Selection & Notification
   The winner will be selected at random from all correct entries. The winner will be contacted using the email address provided. If the winner does not respond within a reasonable period, another winner may be selected.

8. Use of Personal Data
   Personal details provided will be used solely for the purpose of administering this competition and contacting the winner, and will not be used for marketing or any other purpose.

9. General
   The Promoter and Operator reserves the right to amend or withdraw the competition at any time where necessary. By entering, participants agree to be bound by these Terms & Conditions.