Matchday FAQ's 2021

In advance of visiting Croke Park, please be aware of our safety procedures and plan accordingly. Read our full FAQ's below...

Click each link below to read the relevant section:

Things to consider before coming to Croke Park

Spectators must take responsibility for their own health and only attend the stadium if it is safe to do so. Please consider the following before purchasing a ticket:
  • Spectators need to be aware that all the risks posed from Covid-19 cannot be eliminated; this includes attending GAA / Camogie & LGFA games. However, key safeguards have been put in place to reduce risks for spectators in the stadium.
  • Spectators must not attend games if they display any symptoms of Covid-19 and instead should phone their GP and follow public health guidelines.
  • Face masks are essential and must be worn at all times while attending games in Croke Park. (Exemption: Medical reasons and spectators U13).
  • All spectators are advised to bring their own sanitizer.
  • Can you travel safely to and from the stadium? Consider if there is suitable transport available for you to get there.
     
  • If you are unsure you should contact your GP for advice.
  • Spectators are advised to follow the guidelines from the HSE in relation to persons who are at high risk of contracting Covid-19. For more information click here.
  • It is the personal responsibility of spectators to risk assess their suitability to attend games in Croke Park.
  • Spectators must be aware that all risks posed from Covid-19 cannot be eliminated; this includes attending GAA games. 
Proof of Covid-19 vaccination is not a requirement of entry to Croke Park. However, it is recommended to follow allow public health guidelines and self-assess your circumstances prior to your return to the stadium. You should take into consideration, If you (or a member of your household), are in the very high risk or high risk category. For more information please click here.
PCR / Antigen testing will not be a condition of entry to Croke Park. Spectators should exercise personal responsibility and if they are feeling any symptoms of Covid-19, are a close contact of a confirmed Covid-19 case and have been asked to self-isolate or have had had Covid-19 within 14 days of the game should not attend Croke Park. If you have receive a test and have tested negative you must still comply with all the terms and conditions in the Croke Park Code of Conduct. If you have recevied a test and have tested postive you must remain at home, self-isolate and contact your GP immediately.
You should exercise personal responsibility and caution in this circumstance and not attend the game. Contact the GAA Ticket office to arrange a refund. Tickets are not transferrable.
You should exercise personal responsibility and caution in this circumstance and not attend the game. Contact the GAA Ticket office to arrange a refund. Tickets are not transferrable.

Tickets

Ticketing for this event is subject to the Government’s position on the prevailing regulatory and epidemiological situation.
 

Tickets can only be obtained via Official GAA channels, for more information please click here.

Tickets will not be available for public sale in retail outlets. Ticket vans and GAA ticket offices located on North Circular Road and Dorset Street will not be open. 
 
E-tickets, print at home and physical tickets will be in operation. Where possible spectators should use e-tickets to avoid unnecessary contact.  
 
Tickets will only be available for purchase on the day of the game via the Ticketmaster website. All tickets will be issued in advance. Ticket offices around the stadium will be closed. Ticket vans will not be in operation.  

 
No rebates or concessions will be available.
No, spectators should only purchase tickets from reputable sources. Tickets can only be obtained via official GAA channels: for more information please click here.
For more information on the layout of the stadium, check out our stadium map.
You must contact the GAA Ticket office to arrange a refund, email [email protected]. Requests for refunds must be done in advance. Refunds will not be facilitated on the day or after the game. Tickets are not transferrable.
For the most up to date information on match scheduling and ticketing please see crokepark.ie. Ticketing for pilot events is subject to the Government's position on the prevailing regulatory and epidemological situation.

Planning your journey

  • It is essential that all spectators wear face coverings to the stadium to protect others. (Exemption: Medical reasons and children U13)
  • Spectators are encouraged to bring their own individual sanitiser with them.
  • Croke Park is an outdoor venue.  Due to expected inclement weather, spectators should always plan ahead. Dress accordingly & bring appropriate wet weather items (please note umbrellas are not permitted).
For more information on ground regulations please click here.

Spectators must take responsibility for their own health and only attend the stadium if it is safe to do so.
 
Spectators must plan their journey to and from the stadium in advance. There are a number of ways to travel to and from the stadium, including walking, cycling, driving and public transport. Follow Government social distancing advice in relation to travelling on public transport.

For more information on visitng the stadium please click here.

On your ticket will be a colour coded route for example: “Red Route – Cusack Stand”, please follow the directions and signpost of your designated route to avoid any delays. A stadium map can be found here
 
For Saturday, 19 June:
There is limited parking available in City Centre Car Parks and O’Connell Schools. Clonliffe College will not be open on Saturday evening. Spectators with special needs requirements should contact the stadium directly

For Sunday, 20 June:
There is limited parking available in Clonliffe College, City Centre Car Parks and O’Connell Schools. Clonliffe College car parking is available for spectators and must be booked in advance via www.ticketmaster.ie. Accessible parking is available in Clonliffe College. 

Always be considerate of local residents when parking and do not park in residential areas. Be mindful that DSPS clamping, and the issuing of on-the-spot parking fines are in operation on streets around Croke Park during stadium events. 
Bike parking is available in three locations around the stadium: Clonliffe College, Davin car park and the Cusack car park. Do not leave bicycles or motorcycles in areas which may block or obstruct spectators or resident’s property.
Allow adequate time for entry procedures and familiarise yourself with your colour-coded entry route and entry times. This information will be on your ticket.
Yes searches will be in operation, for more information see our Matchday FAQ's. Please travel lightly and only bring essential items and small bags only.
Please arrive at your allocated entry time. A socially distant queue will be in operation at the stiles. In order to facilitate entry, please have your tickets ready for scanning when you reach the top of the queue. Please be patient and follow the instructions of stewards and Gardaí.

Inside The Stadium

We ask all spectators to familiarise themselves with the new measures that will be in place in the public concourses of the stadium: 

  • A one way “In & Out” system will be in place in all toilets 
  • Additional sanitisation stations will be available - please use them on a regular basis 
  • Grab & Go food offerings at food units  
  • Alcohol will not be available for sale 
  • Queue system at food & beverage outlets 
  • Food & beverage should be consumed in your seat 
  • No smoking in the stadium 
  • Cashless payments only at most outlets
  • Strictly no congregating in concourse areas 

Spectators should be aware that all risks posed from Covid-19 cannot be eliminated this includes attending GAA games. Key safeguards have been put in place to reduce risks for spectators in the stadium.  

To protect yourself and others, spectators aged 13 and over must wear a face covering while in the stadium. You may only remove your face covering whilst eating and drinking. Please note that snoods and scarves are not considered as face masks as they do not provide suitable protection from transmitting the virus. 

If you are medically exempt from wearing a face covering, you can collect a “face covering exempt” lanyard at the Customer Care desks located in the Outer and Inner Cusack concourses.

Spectators who require others to remove their mask to communicate can collect a “please remove your face covering so I can understand you better” lanyard at the Customer Care desks located in the Outer and Inner Cusack concourses.

Yes, sanitiser is available throughout the stadium, however, all spectators are encouraged to bring their own with them and use it on a regular basis. There are also ample hand basins and soap dispensers in toilet areas.

Yes; at all times, and in all parts of the stadium, you must observe social distancing and avoid close contact with others not in your household or support bubble. As per government guidelines – social distancing is 2 metres.

We appreciate that you may need to pass other spectators in your row to get to or move from your seat. Please avoid face to face contact by turning your back to other spectators from different households, and ensure you wear your face covering when moving around the stadium. You should also wait until the gangway is clear and always follow directional and safety signage in the stadium.

It is the personal responsibility of spectators to keep their own record of contacts at a match for potential tracing purposes. For contact tracing to be successful, tickets are non-transferable, and spectators must sit in their allocated seats at all times. Movements around the stadium should be limited where possible. All spectators are encouraged to use the HSE Contact tracing app.

  1. Go home, self-isolate and contact your GP.
  2. If it isn't possible for you to leave the stadium and go home; inform the nearest steward who will direct you to a stadium Covid-19 isolation room.

Yes, food outlets will be open throughout the stadium. A queuing system will be in place at all units. To limit the gathering of groups of people, you are encouraged to purchase your items and return to your seat to consume your food and beverage as soon as possible. A cashless payment system will be in operation with very restricted options for paying cash.

Alcohol will not be available for sale at the pilot event.

Yes, you may bring food and beverage into the stadium. Beverages must be sealed in 500ml plastic bottles or smaller, and reusable bottles must be empty on arrival (there are water fountains throughout the stadium to refill). The search policy and bag size will apply, for more information see our Matchday FAQ’s. Cans and alcohol are not permitted to be brought into the stadium.

You must consume your food in your allocated seat and please dispose of any rubbish in the appropriate bins provided or bring your rubbish home.

No, Croke Park is now a smoke free stadium. Previous designated smoking areas within the grounds have been removed. Please note if you leave the stadium there is no re-entry under any circumstances. 

No, there will be no programmes available for sale at the pilot events.

No, the GAA museum will not be open on match days.

No, the Elvery’s retail shops will not be open on match days.

To allow for social distancing, a number of seats will not be in use. To allow for contact tracing you must sit in your allocated seat at all times.

No – you must sit in your allocated seat for the duration of the event.

All spectators are encouraged to limit their movements where possible to minimise the risk of spreading the virus. Congregating or gathering in groups in the concourse areas is not permitted and spectators should remain seated in their allocated seats as much as possible.

This also applies to areas outside the stadium unless for essential reasons.

No, for health and safety reasons re-entry is not permitted. Tickets which have been scanned once cannot be rescanned and will be declined is presented and entry refused.

Remember Croke Park Stadium is an outdoor venue. Please arrive prepared for inclement weather as the stadium roof may provide limited cover where you are seated. Spectators are encouraged to plan for the weather expected and dress accordingly. To allow for effective contact tracing and due to demand, seat swaps will not be able to be facilitated on the day. Please note umbrellas are not permitted.

Croke Park has been accredited the SGS accreditation which ensures the highest standards of cleanliness throughout the stadium. The stadium will also use the latest cleaning technology “Eco Mist” to sanitise the stadium. 

Yes, all staff must wear face coverings. Only those who cannot wear them for medical reasons are exempt. There are exemptions for players and match officials.

No, to minimise movement, you must stay in your seat at the end of the game or depart the stadium. Remember also that access to the pitch is strictly prohibited at all times except for designated personnel, pitch invasions are strictly prohibited. 

As with any match day Croke Park will continue to monitor the weather and other factors that may affect the game with stadium & GAA match officials and the Gardaí. If anything changes, we will alert ticket holders as soon as possible. Please note, to allow for effective contact tracing and due to demand, seat swaps will not be able to be facilitated on the day.

Plan your journey to Croke Park well ahead of time.  

​What should I wear/bring with me? 
  • Croke Park Stadium is an outdoor venue. Please arrive prepared for inclement weather as the stadium roof may provide limited cover where you are seated. Spectators are encouraged to plan for the weather expected and dress accordingly. 
  • Layer your clothing on the day so you have options; start with a base layer, add another for warmth, and a third to protect from rain/wind. You can also shed or add layers as needed.
  • Pack a rain poncho. Ponchos will cover you as well as your bag/accessories. 
  • For your comfort and safety, bring more than 1 face covering with you if heavy rain is expected.
  • Please note, umbrellas are not permitted in the stadium for the courtest and safety of all spectators.

Leaving The Stadium

At the final whistle, spectators should await specific instructions from the Public Announcer, Stewards and the Big Screen and exit accordingly. Those in the first rows closest the pitch will be asked to leave first followed by subsequent rows with the rows at the very back leaving at the end. Those wishing to stay behind for the view a trophy presentation or big screen programme are welcome and encouraged to do so but must remain in their allocated seats and be careful as others brush past on exiting. Always move slowly and carefully to your nearest exit, practice social distancing at all times and do not stop to meet or chat to other spectators on the gangways.

Only if necessary, such as essential travel arrangements. The Gardaí will be monitoring all gatherings outside the ground before, during and after the games which must be in line with all Government Guidance.

Please email Croke Park directly at [email protected] or contact Croke Park through Facebook or Twitter and a stadium representative will be happy to assist you with your query.